[Important Notice] For Customers Residing in the United States
Dear Valued Customer,
Thank you very much for shopping with us.
In accordance with revised U.S. customs regulations, customers residing in the United States are now required to pay customs duties and taxes at checkout.
This change is intended to make the shopping experience smoother and more transparent for our U.S. customers.
Additional Information Regarding the Policy Change
We recently sent out a notice about our new “Prepaid Customs Duty” system for U.S. orders.
Please note that this update applies only to new orders placed after 3:00 PM JST (Japan Standard Time) on October 16, 2025.
For orders placed before this time, import duties will still be collected upon delivery, as before.
We sincerely apologize for any confusion this may have caused and appreciate your understanding.
What This Means for You
・No additional fees upon delivery
・Faster and smoother delivery process
・Clear total cost upfront
With this update, you can enjoy a transparent and hassle-free shopping experience, without unexpected charges or payments when your package arrives.
Legal Notice
This change is a legal requirement under U.S. customs law.
Orders shipped to countries other than the United States are not affected by this update.
Need Help?
Enjoy your shopping with peace of mind!
If you have any questions, please feel free to contact us
Email: info@toysonejapan.com
.
Thank you for your continued support.
— The ToysOneJapan Team