Delivery is quite fast and item is packed well. First, I ordered from website and thought it was scam website. I can’t find any contact or live chat but only one email address. I sent email and no reply. I run to the bank and asked them that anyway to block my transactions?! Let me brief short cut, bank staff told me that there is no single scam report with this web page and I have to wait and see toysonejapan response. They issued me new bank card. seller replied via email in the next day. I then relax and wait for the toy to be delivered. I’m suggesting seller to be more quick react on the enquiry and send auto email “received payment and starting/process of delivery” something like that. Thanks seller… happy with purchasing from you.