I ordered two plushies (a Homura Nui and a mini An Shiraishi seated plushie) from two of our favorite fandoms that we can't find in the US. I was excited to order them and I knew I would have to be patient because of their pre-order status. It did take about 3 months in total, but the majority of it was waiting for the pre-order. Once the shipment email was sent, things moved smoothly with only a slight hiccup where the package was held for a customs approval. I emailed them and always received prompt replies and explanations. It took about a week to resolve the hold, but ToysOneJapan did everything they could on their side and it was likely a weekend backlog issue on the carrier's side.
Thank you again for your help and communication during the delay and for having items available that are difficult to get otherwise!
Dōmo arigatōgozaimasu!
-A greatful US fan!