I emailed about where my package was, turns out I miss read the release date but the customer service was very understanding kind and have a very fast response
I ordered two plushies (a Homura Nui and a mini An Shiraishi seated plushie) from two of our favorite fandoms that we can't find in the US. I was excited to order them and I knew I would have to be patient because of their pre-order status. It did take about 3 months in total, but the majority of it was waiting for the pre-order. Once the shipment email was sent, things moved smoothly with only a slight hiccup where the package was held for a customs approval. I emailed them and always received prompt replies and explanations. It took about a week to resolve the hold, but ToysOneJapan did everything they could on their side and it was likely a weekend backlog issue on the carrier's side.
Thank you again for your help and communication during the delay and for having items available that are difficult to get otherwise!
Dōmo arigatōgozaimasu!
-A greatful US fan!
I loved it! Chocopuni plushies are incredible, and the quality is exceptional. And, of course, Himari is one of my favorite Blue Archive characters~
Ignis is one of my fave boys and I'm happy that I got him! Material is very nice to the touch and I can carry him anywhere!
Perfect box, super fast in less days than normal!
High recommend this store! If you need something like this from Japan, here is the way!